Terms & Conditions
GENERAL
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This website, "www.pawwbymurphy.com" is owned & operated by Sanjana Ramsay; the sole owner, author, operator & publisher of the website.
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We recommend that before using any of our services by pAww! you must read & accept the "Terms & Conditions" as well as our "Privacy Policy".
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1. ACCEPTANCE OF TERMS & CONDITIONS
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These terms & conditions, along with any policy or statement or information that may be placed on this website, are a binding contract between pAww! & you (also referred to as the buyer, customer, end user).
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If you choose to visit or shop at the site, you accept these terms & conditions.
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2. MODIFICATION
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pAww! holds the right to amend, modify, alter, adjust, vary all or any of it's terms of use or terms & conditions at any time, at it's sole discretion.
All such changes, modifications, alterations & adjustments shall be duly notified by
pAww! however it is the sole responsibility of the end user to keep themselves updated with these modifications.
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3. PROHIBITIONS
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pAww! grants you a limited license to access & make personal use of our services.
You are not allowed to use any of the content for commercial use.
You are not allowed to use the website in any manner that is illegal or impairs the usage or availability of the website for others.
You are not allowed to make use of the website or it's content to benefit another business.
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4. ELIGIBILITY
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If you provide any information that is untrue, inaccurate, not current or incomplete or if we have reasonable grounds to believe that such information is untrue, pAww! has the right to suspend or terminate your account & refuse any or all current or future use of the site &/or it's services.
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5. PRODUCT INFORMATION & PRICING
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The price of all products, delivery charges & any other applicable charges are displayed in Indian Rupees. These prices are current at the time of display but are subject to change without notice.
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We make every effort to display as accurately as possible the colors of all the products on our website but due to differences in lighting & camera resolution, a slight difference may be expected.
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Please note that if any offers or discount codes are provided to you, only one such code is applicable per order.
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6. TAXES
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You shall be responsible for payment of all fees, costs & charges along with all applicable taxes associated with the purchase of products from us.
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7. PAYMENT
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Payment must be made at the time the products are ordered. When you place an order you will be automatically redirected to the secure Razorpay website for you to complete payment. We do not keep a record of your credit card details.
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8. CANCELLATION POLICY
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a. Cancellation by pAww!
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pAww! holds the right to cancel your order for any reason like unavailability of raw material or inability to meet a requested timeline. If you have already been charged for your order that is cancelled by us, the amount will be reversed to you.
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b. Cancellation by you.
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You may cancel an order only within 24 hours from the time you place it, since we would have incurred a cost in processing your order post 24 hours, cancellation will no longer be an option. In case of an urgent order that has already been processed within the 24 hours, we will not be able to cancel the same.
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9. DISCLAIMER
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You acknowledge that you are accessing the services on the site, and transacting at your own risk. While the products & services are made & provided to you with quality raw materials & utmost care, we are not liable for any harm caused by the use of our products.
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10. GRIEVANCE REDRESSAL
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Any concern or complaint with regard to our services shall be addressed by Sanjana Ramsay. She can be reached on WhatsApp - +91 9821029532 or via email on sanjanakramsay@hotmail.com. Please expect a response within 48 hours.
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It shall be our endeavor to satisfactorily resolve any such complaints at the earliest.
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The user agrees to have read & accepted all the terms mentioned above.
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Last updated: 10th September, 2021
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